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1 CE credit

Submitting a claim for life, disability or critical illness benefit is a critical moment in the life of the insured/beneficiary as well as the insurance contract.  Insurers and Advisors must work together to make the claim experience positive during a challenging time. Join us as we pull back the curtains with our Claims Department to learn about how individual insurance claims are managed at Beneva. 

Our Assistant Director of Claims, Mathieu Côté will discuss topics on frequently asked questions to provide us with valuable insight on:

• how the terms of contestability are handled

• impacts of late claim submissions

• impacts of denying a claim

• the role the Adjudicator and the Advisor

• COVID and claims